Swiss-Garden Beach Resort, Kuantan

I recently stayed in one of the refurbished rooms and was pleasantly surprised—spacious, cozy, and truly worth every ringgit. The beach and pool area were impressively clean, making it a perfect spot to relax and unwind. What really stood out was the newly decorated restaurant—it has a sleek modern Japanese vibe, and dining there with the stunning South China Sea as a backdrop was simply delightful. Although the lobby is still under renovation, it didn’t affect my stay at all. The staff were incredibly helpful, even assisting us with our luggage, and the spacious parking area made things so convenient. Location-wise, it’s a gem—just a short drive from some great local eateries. I was torn between staying here or another famous hotel somewhere near Teluk Cempedak, but I’m glad I chose this place. For the value, comfort, and experience, it was hands down the better choice.

We ate roti canai and nasi lemak just at some nearby stall just a walking distance away from the front entrance, it was great. My kids enjoy playing at the pools, we are having a great moment at the private Berserah Beach compound, building sand castle, enjoying the splashing wave of the sea, night time there is a fire show which is the best and only show for half an hour started at 830pm on the beach. The rooms are clean, spacious and comfortable. Night time we choose to go out to pampered ourselves with local seafood.. PAK SU seafood restaurant (6mins drive from the hotel). their crab paste in a crab shell is a MUST TRY item which are really delicious and special with affordable price (around RM20 per piece , we order 4 pieces for 5 of us). total bill about RM200++ with 1kg of steam fresh Crab, 4 pieces of Crab paste, rice, tasty lala soup, big grouper fish, 3 huge coconuts drinks..

Despite the ongoing construction at the lobby, which is the heart of the hotel, I appreciated the courtesy of being informed in advance at the time of booking. The staff were very friendly and welcoming. After a long drive, the refreshing face towel given at check-in was a thoughtful touch. Throughout our stay, the staff continued to check in on us, asking for feedback and offering further assistance, which made us feel well taken care of. The beach and pool area were lovely, with fun slides that the kids really enjoyed. The playroom was impressive — it featured a mini theater and plenty of toys and books to keep the little ones occupied. Overall, it was a great family-friendly stay with wonderful service despite the renovation works.

The rooms were exceptionally clean. The crib we requested came with hot sheets which is nice so we know it’s clean Beach was so clean and safe for kids A lot of activities for families to enjoy in the resort Swimming pool is well maintained Although the place was under renovation, they didn’t compromise on cleanliness and convenience

We never been down every time visiting swiss kuantan! On our recent stay, there was a major renovation at the lobby yet from the luggage service to the room check in all was done perfectly. We did request for items from the housekeeping and within a few minutes it came to us without any delay. Not only that perhaps a few phone Calls from Ms.Shima who works at the back office checking upon us for any assistance needed and as if all were ok. Thanks again to the staff shima, your support means a lot. A small drawback will be the kids pool, as there’s a mold on the splash pool area. It’s quiet dangerous as it could lead to kids to slip and fall therefor a proper cleaning would be needed especially at that area.