Swiss-Garden Beach Resort, Kuantan

Breakfast was great and a good variety. Rooms were very spacious and the bed was nice. The beach is a very nice place and the pools are great. The evening fire show was nice to watch. The staff in general was all very helpful and friendly.

Despite the ongoing construction at the lobby, which is the heart of the hotel, I appreciated the courtesy of being informed in advance at the time of booking. The staff were very friendly and welcoming. After a long drive, the refreshing face towel given at check-in was a thoughtful touch. Throughout our stay, the staff continued to check in on us, asking for feedback and offering further assistance, which made us feel well taken care of. The beach and pool area were lovely, with fun slides that the kids really enjoyed. The playroom was impressive — it featured a mini theater and plenty of toys and books to keep the little ones occupied. Overall, it was a great family-friendly stay with wonderful service despite the renovation works.

The rooms were exceptionally clean. The crib we requested came with hot sheets which is nice so we know it’s clean Beach was so clean and safe for kids A lot of activities for families to enjoy in the resort Swimming pool is well maintained Although the place was under renovation, they didn’t compromise on cleanliness and convenience

We never been down every time visiting swiss kuantan! On our recent stay, there was a major renovation at the lobby yet from the luggage service to the room check in all was done perfectly. We did request for items from the housekeeping and within a few minutes it came to us without any delay. Not only that perhaps a few phone Calls from Ms.Shima who works at the back office checking upon us for any assistance needed and as if all were ok. Thanks again to the staff shima, your support means a lot. A small drawback will be the kids pool, as there’s a mold on the splash pool area. It’s quiet dangerous as it could lead to kids to slip and fall therefor a proper cleaning would be needed especially at that area.

I loved the room. It was spacious and comfortable. The view was also good which was facing the swimming pool and beach. We requested for connecting rooms for at least 2 rooms and the hotel staffs accommodated to our request during a peak time which was something we really appreciate. I was lucky enough to be able to visit the spa and I enjoyed the massage.